Live Translator — Privacy Policy

Developer: Doan Pham · Contact: phampdoan@gmail.com · Last updated: June 2026

Summary: Live Translator is designed to minimize data collection and does not run ads or sell your data. Depending on the features you enable, data is processed locally in your browser and by third-party services you choose or use (including Soniox, OpenAI, Google Translate, and EziTranslate licensing/update APIs). The extension may also send anonymous usage analytics (enabled by default) to help improve the product — you can turn this off anytime in Settings → Extension.

1. What Is Live Translator?

Live Translator is a browser extension that provides real-time speech transcription and translation in supported web apps (for example Google Meet, Zoom, Microsoft Teams, YouTube, WhatsApp Web, and other listed domains). Depending on enabled features, it can also provide subtitle mode, text-to-speech narration, inline AI assistance, and chat message insertion into supported meeting platforms.

2. Data We Process

Live Translator processes the minimum data required for the features you choose to use:

Audio data for transcription — During an active translation session, the extension captures tab audio (and optional microphone audio) and streams it to Soniox in real time for speech recognition and translation. This extension does not upload audio to any developer-operated server.
Transcript and prompt text — Transcribed/translated text can be processed by third-party services when you enable related features. For example, inline assistant requests may send transcript context and your prompt to OpenAI; narration features may send text to OpenAI TTS or Google Translate TTS.
Meeting chat actions — If you enable chat-send features, the extension can insert/send translated text into supported meeting chat inputs on the current page. The message is then handled by that platform under your account/session.
Local extension settings — The extension stores settings locally using chrome.storage.local, including configured API keys, language preferences, voice options, subtitle/display preferences, speaker labels, and saved context presets.
License and subscription metadata — If you activate premium features, license metadata (such as access token, activation identifier, expiry, and licensed customer name/email returned by the licensing API) is stored locally to maintain your license state.
Page context data (limited) — On supported pages (for example YouTube), title/description text may be read from the page DOM to help prefill context fields when that workflow is used.
Anonymous usage analytics (optional) — If analytics is enabled, the extension sends anonymous event data (for example: extension installed, settings or translator panel opened, login success or failure, translation started or stopped, and categorized error codes). Events may include non-identifying metadata such as supported site type (for example youtube, meet), extension version, and coarse usage duration buckets. See Section 3 for details.

We do not use your data for advertising or behavioral profiling: Live Translator does not run ad tracking, sell your data, or request your full browsing history. Anonymous usage analytics (when enabled) is used only to understand product usage and improve reliability — not for ads.

3. Anonymous Usage Analytics

To understand how the extension is used and where users encounter problems (for example signing in but not starting translation), Live Translator may collect anonymous usage analytics. This feature is enabled by default and can be turned off at any time via the Allow anonymous analytics toggle at the bottom of Settings → Extension.

What we may collect

When analytics is enabled, the extension may send events such as:

Extension installed or updated
Settings or translator panel opened
Sign-in attempted, succeeded, or failed (without email or password)
Translation start, stop, or failure (with categorized error codes only)
Whether a translation session reached at least one minute of active use
Non-identifying context such as supported site type (for example youtube, zoom), extension version, and coarse duration buckets

The extension generates a random anonymous client identifier stored locally in chrome.storage.local. This identifier is not linked to your name, email, or account credentials in analytics reports.

What we do not collect in analytics

Analytics events do not include:

Email address, password, or authentication tokens
Soniox, OpenAI, Google, or ElevenLabs API keys
License keys or payment card data
Full page URLs, video titles, transcripts, translated text, or meeting content
Raw error messages or stack traces

How analytics data flows

Analytics events are sent from the extension to the developer-operated EziTranslate API, which validates and forwards them to Google Analytics 4 using Google's Measurement Protocol. Analytics credentials are kept on the server; they are not embedded in the extension.

If you uninstall the extension, Chromium may open an optional feedback form. That URL may include your anonymous client identifier so uninstall feedback can be correlated with prior usage patterns. Submitting feedback is voluntary.

Google's processing of analytics data is subject to Google's Privacy Policy.

4. Transcript Handling and Export

Live transcript text displayed in the panel is kept in memory for the active session and is cleared when the session or panel is closed.

If you choose to export transcript files (.txt, .json, or .srt), files are generated and downloaded locally in your browser. You control where those files are stored after download.

5. Third-Party Services

Live Translator integrates with third-party services selected by feature usage:

Soniox — Real-time speech transcription/translation.
OpenAI — Optional inline assistant and optional TTS narration features.
Google Translate — Optional TTS narration provider.
EziTranslate API — License activation/verification, extension update checks, and anonymous usage analytics relay.
Google Analytics 4 — Anonymous product usage analytics when the analytics toggle is enabled (see Section 3).

Data sent to these services is governed by each provider's own terms and privacy policy. You are responsible for reviewing and accepting applicable third-party policies.

Live Translator is an independent product and is not affiliated with Google, Zoom, Microsoft, YouTube, WhatsApp, Soniox, or OpenAI.

6. Permissions Explanation

The extension requests the following permissions and access scopes:

storage — Store settings, API keys, context presets, and local license state.
activeTab — Open/toggle the panel in the active tab when you invoke the extension.
scripting — Inject and control panel scripts/styles on supported pages.
offscreen — Play narration audio in an offscreen document to reduce feedback loops during live transcription.
declarativeNetRequest — Apply scoped header rules required for specific supported platforms (for example WhatsApp Web compatibility).
Host permissions — Limited host access for https://translate.google.com/ (Google TTS), https://web.whatsapp.com/* (platform compatibility), and EziTranslate API domains used for licensing, update checks, and anonymous analytics relay.
Microphone / display-capture — Runtime browser prompts; used only when you explicitly start a translation session or related audio workflow.

The extension does not request universal host permission (<all_urls>). Content scripts run only on an explicit allowlist of supported domains defined in the manifest.

7. Security

Network communication to supported service providers uses encrypted HTTPS/WSS connections. Sensitive settings (such as API keys and license token data) are stored locally in extension storage on your device.

8. Data Retention

Session transcript state is temporary in memory. Locally saved settings, API keys, saved contexts, license metadata, analytics opt-out preference, and anonymous analytics client identifier remain on your device until you change/remove them, clear extension storage, or uninstall the extension.

Data processed by third-party providers (including Google Analytics 4) is retained according to each provider's policy and is outside the direct control of this extension.

9. Children's Privacy

Live Translator is not directed at children under the age of 13 and does not knowingly collect any information from children.

10. Changes to This Policy

If this privacy policy changes materially, the updated policy will be published at this URL and the "Last updated" date will be revised. We encourage you to review this page periodically.

11. Refund Conditions

EziTranslate offers refunds subject to the following conditions:

Users may request a refund within 30 days from the payment date.
Users may request a refund by contacting EziTranslate through any publicly listed contact method on the homepage.
If EziTranslate determines that a user is intentionally abusing the refund policy for unfair gain, EziTranslate reserves the right to reject the refund request.

12. Contact

If you have any questions or concerns about this privacy policy or how your data is handled, please contact:

Doan Pham
phampdoan@gmail.com